American Express

FAQ

If something is not running 100% smooth, please be considerate and get in touch with us! We are constantly trying to improve.

HOW AND WHEN CAN I SEND SOMETHING BACK (RETURNS)?

Please check our return-policy first and then use our return-portal:

https://www.ravemoreberlin.de/apps/returns

MY ORDER IS MISSING AN ITEM

If the missing item is a cap, beanie, shorts or smartphone-case, the item will arrive with another parcel, as it comes from our second warehouse.

WHICH PAYMENT METHODS CAN I USE?

Easy and safe - you can pay by direct debit, PayPal, Apple Pay, Google Pay, credit card (MasterCard and VISA, AMEX), bank transfer, KLARNA or pay in advance.

HOW MUCH IS SHIPPING?

The shipping in Europe is free for orders above 89€.

Deliveries are possible worldwide with DHL.

IS AGGREGAT(4) SAFE TO CONSUME FOR ME?

The dietary supplement was produced in cooperation with a renowned laboratory in Germany in compliance with the strictest regulations. Aggregat(4) is vegan, gluten-free, non-allergenic and GMO-free. However, if you have any doubts about the consumption of single ingredients, please seek the opinion of your doctor.

Our customer support is available Monday to Friday: 8am-8:30pm.

HIGH QUALITY FABRICS & PRINTING

Made in Europe

All our cotton products like t-shirts and hoodies are made near Belgrade in Serbia, Europe. Every single fabric we use, we have selected and tested on the spot ourselves. The printing process we use is almost exclusively screen printing, as it reproduces the colors in the highest quality level and is extremely durable. We visit our production regularly and are thrilled every time.

AUTHENTICITY

All our designs are created exclusively in collaboration with artists from Berlin's underground. Our personal influences from the tattoo scene, clubs, metal concerts and the community are in symbiosis with each other. The Market Place Brands are also all 100% from the scene.

SUPPORT A YOUNG START-UP & ASPIRING ARTISTS

Interested in innovative products? At R+ you support a young start-up founded in 2021 by 3 best friends. We are currently working on implementing a marketplace on our online-shop. We want to offer you a variety of products from the newest and hottest designers of the scene and on the other hand, support their businesses.

FAST DELIVERY

Every single order is hand folded, packed and shipped from our warehouse in Berlin-Marzahn. The packages are shipped worldwide, securely with DHL tracking, so you can always see the shipment status.